Payment Method:
I accept secure payments via PayPal. You do not need to have a PayPal account, simply use your credit or debit (Visa, Mastercard, Discover, or American Express) to make your purchase. Credit card orders are authorized on the day the order is received. There is a $20 minimum on ALL orders (this does NOT include shipping).  Money orders are accepted but you must have Pre-approval FIRST from me. Your order will not be processed until the money order is received and cleared.  Money orders will include the amount of the order PLUS the appropriate shipping and handling fee. *****NO CHECKS PLEASE!!!****


Steps for paying through Paypal:
1. Place your order on my website www.lawbodyoilsandsprays.com . YOU MUST HAVE A MINIMUM $20 ORDER (this DOES NOT include shipping).
2. Once you are done ordering, click on PAY NOW! This will direct you to the Paypal website to put in your credit card information.
3. Once you are on Paypal's website, go down to the very bottom where it states, "Don't have to have account, use your credit card account (where available) Continue.
4. Then click on that 'Continue' link. This will then take you to enter in your credit card information.
5. Then just follow the prompts.
6. Once your order is paid for through Paypal you will receive an email confirmation from Paypal. If you don't receive a confirmation from Paypal you did something incorrect and your order will NOT be processed for shipping.

Although you may receive an email confirmation from Lucretia's Body Oils and Sprays, if you did not pay for your order through Paypal your order WILL BE VOIDED!!!



Shipping:
All orders will be shipped via the United States Postal Service (USPS) and ONLY PRIORITY Standard rates apply. Please allow 7-10 business days (M-F does NOT include Sat. & Sun) to receive your order. USPS Standard Rates apply as follows: (See below)

ORDER AMOUNT                  PRIORITY STANDARD (7-10) BUSINESS DAYS RATES
$20.00 - $25.00                                               $ 8.95
$25.01 - $50.00                                               $11.95
$50.01 - $100.00                                             $13.95
$100.01 - $150.00                                           $25.95 (Due to weight)
$150.01 - $250.00                                           $35.95 (Due to weight)
$250.01 - $500.00                                           $45.95 (Due to weight)

NOTE: Tracking numbers are sent to you via email from me when your ordered has been shipped. Please make use of that tracking number with www.usps.com to follow up on the whereabouts of your package before contacting me. If you live in an apartment, condo, or a single style residence, and you were NOT home at the time the package was delivered, please check with your landlord or neighbors about the package that was ATTEMPTED to be delivered to you before contacting me. Also, if your package/order was marked as 'undeliverable' by the United States Postal Service, and a note was left on your door, PLEASE contact your local Post Office before contacting me. If you were not home at the time your order was delivered, USPS will leave a note on the door for you to call and make arrangements to either pick up your order or to have it redelivered. If your order is NOT claimed within 15 days from the time it was delivered, USPS will return your order back to me.  If it is returned back to me you will have to PAY to have it RESHIPPED to you.

**INTERNATIONAL SHIPPING**

International Orders:
**I DO SHIP INTERNATIONALLY.** However, international orders are shipped FIRST CLASS ONLY, but rates above STILL APPLY.  I ship ALL orders out in 7-10 business days, but with International orders there may be some delay due to International Customs. If however you have not received your order in a timely manner, please contact me via email at www.lawoilsandsprays@aol.com and I will give you a Customs tracking number and a 1-800 number to contact customs on the status of your package/order.

Effective 12/16/09, International customers will be billed separately via Paypal invoice for your shipping when your order is ready to be shipped. When you place your order on my website, you will not billed for your shipping. However, I will bill you separately via Paypal invoice for the EXACT amount of what USPS.com (FIRST CLASS) is charging for shipping to your country. Once you have paid the shipping Paypal invoice, I will then ship your order to you. I am sorry for this inconvenience, but I have been paying the difference in cost for ALL international shipping for a long time and I can no longer do this. Thanks for understanding!

Exchange Policy:
Replacement/Damaged Merchandise:
- Defective or damaged merchandise may be returned for replacement within 7 days of receipt.
- Replacement will be made 'in kind' for the original item.
-Shipping Costs incurred in sending defective or damaged merchandise to me can be reimbursed, or I will compensate you with a FREE product of equal or lesser value; of the cost of what you paid for shipping the item to me. 
- I require that you email me lawoilsandsprays@aol.com for pre-approval prior to returning damaged merchandise for replacement. Also, if the item is too damaged to send back to me, please send a picture via email. I will need this to put in my records and to also make a claim with USPS.


Merchandise must be returned exactly as received, including original packaging. Please enclose a copy of either your invoice (that you printed from my web page) or a copy of the order confirmation I emailed to you.

Please email lawoilsandsprays@aol.com for pre-approval then send merchandise to:

Lucretia's Body Oils and Sprays
P.O. Box 2766
Champaign, IL 61825
 
Returns:
If however you are NOT COMPLETELY satisfied with your online purchase for ANY reason, you may return your item(s) within 7 days of receiving it. The returned item(s) should be in its unused and original condition. Unfortunately, the cost of shipping to return the item cannot be refunded.

Privacy:
ALL PERSONAL INFORMATION WILL BE KEPT PRIVATE AND USED STRICTLY FOR SHIPPING AND BILLING PURPOSES. YOUR INFORMATION WILL NOT BE DISTRIBUTED TO ANY THIRD PARTY. I DO NOT HAVE ANY ACCESS TO YOUR PASSWORD THAT YOU ENTER ON MY WEBSITE. I ALSO DON'T HAVE ANY ACCESS TO YOUR PERSONAL CREDIT CARD NOR PAYPAL INFORMATION THAT YOU ENTER THROUGH PAYPAL TO PAY FOR YOUR PURCHASE. ALL OF THIS IS CONFIDENTIAL BETWEEN YOU AND PAYPAL.